HiPeople Guide

Page Summary: How to write a job description.

Reference requests are sent in the HiPeople stage within the Greenhouse candidate job record. In most existing jobs, this stage is already created, and the workflow uses pre-populated templates that you select to send to candidates.

If this is a new job, ask OCV Recruiting for help. New jobs must first be created in Greenhouse using the template job that has this service integrated.

Requesting candidate references using HiPeople

1. In the Candidate record, click Email [candidate’s first name] to generate the address.

2. In the Template text box, select Reference Request Heads’ up from the dropdown menu.

1. Click Send Email at the bottom of the page.

2. From the Candidate record, Send Test.

1. Select either: New Grad: References -or- Individual Contributor: References. Then, click Send Test

Candidate requests references

HiPeople generates an email message to the candidate requesting contact information for three references. After receiving the contact information from the candidate, HiPeople sends an email to the candidate’s references to send feedback. See candidate FAQs here.

Review candidate references

After the references are received, HiPeople sends the Recruiter and the Hiring Manager a summary of the references in a consolidated report. The Recruiter and the Hiring Manager will review all references and interpret the results. Please make note of any highlighted stand-outs. If any feedback is missing or contains a questionable response, the Hiring Manager needs to contact the reference (or at least one former manager) to clarify.

Additional resources

25 questions for reference calls