Recruiting

Recruiting process

Job posting

• Create a job description

• Establish the interview team and plan (stages and interviewer order)

• Customize role-specific questions

• Post the job to various job boards (for example, LinkedIn, Indeed, and Glassdoor) via the Greenhouse application tracking system

Resume review tips

General interview process

1. Initial Conversation with Recruiting: In this initial conversation, we want to know more about the candidate as a person and their interest in this role. The candidate should be prepared to discuss logistics such as location, availability to start a new role, and their preferred range of compensation.

2. Interview with the Hiring Manager: In this second conversation, we evaluate the candidate’s skills, experience, and work history. The interviewer will also discuss more details concerning the project and the team. NOTE: For Engineering Roles: The interviewing team may ask the candidate to do a project as part of the hiring process.

3. Final Round of Interviews: In the final round, the candidate meets with additional team members as appropriate.

4. Team Debrief: The interview team has an internal discussion concerning the candidate and determines whether we move forward with the hiring process.

5. Reference Checks: We request that candidates provide three references before making an offer. NOTE: Four references are required for manager roles. Candidates should provide managerial references, if possible. This helps us learn more about their areas for improvement and how to harness their strengths. In addition to assessing fit and gaining context on the individual, it also helps us learn how to best support their success in this role. We would like to connect with a current or former colleague in each of the following areas:
1. The candidate’s direct (or former) supervisor - Someone who is familiar with their work
2. A peer in the same role as the candidate - Someone who did similar work
3. A cross-functional partner or customer - Someone who was a consumer of the candidate’s work
4. if the candidate is applying for a management position, include someone the candidate supervised
NOTE: We may ask for references prior to the Final Round.
“Backdoor Reference Checks” - Reaching out to network connections who may know the candidate is great way to get valuable feedback during the recruiting process. NOTE: Prior to pursuing a “Backdoor Reference Check,” ask the candidate if there is anyone they prefer to exclude.

6. Verbal Offer: Once we complete the reference checks (with satisfactory results), we move forward with a verbal offer.

7. Formal Offer:
1. The Hiring Manager submits a “formal offer hiring request” to the People Operations Team.
2. The People Operations team determines the amount of compensation based on skills, experience, and location. The offer details are routed to the Recruiter, CEO, and Hiring Manager for approval.
3. Once the offer is approved, the People Operations Team sends the offer letter to the candidate. NOTE: All offers are contingent upon successfully passing a background check.

8. Onboarding: The People Operations team sends an invitation from the payroll system to the candidate’s email to initiate account creation. NOTE: A minimum of one week is required to onboard most new hires. This may be extended depending upon circumstances (such as local requirements and shipping computer hardware), confirm timing with People Operations before committing to a start date with the candidate.

Looking for the right fit

1. As the Hiring Manager, would you want to be in the trenches with this candidate?
1. Would you want to spend a lot of time together and work through conflicts.

2. We’re in a rowing race, aimed to win, are they paddling in the same direction as the rest of the team?
1. Are they a team player or put their self-interest first?

3. Would you see yourself starting a company with this person in the future?
1. Are they entrepreneurial? Driven with big goals and self-motivated?

4. Would you see them doing something amazing in four to six years?

Inappropriate Questions