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OCV Philosophy

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Scaling

The 90% Rule
  1. 90% of what we do every day should follow a defined, standard process (documented in this Handbook). Overtime, we aim to automate these repeatable activities as much as possible through technology.
  1. The standard processes should be designed to cover 90% of the core business use case (with considerations for “Iteration: Good / Better / Best model” below) - otherwise we wouldn’t be able to scale.
  1. When possible, guide business activities / discussions / recommendations towards the standard process (the 90% bucket).
  1. Exceptions / edge cases should only occur less than 10% of the time. There’s no need to create elaborate processes for edge cases because they should be one-off and rare. If we’re spending more than 10% of our time solving for edge cases, we need to revisit Steps 2 and 3 above.

Iteration

The Good / Better / Best Decision Framework
We’re in startup mode. The first step is to focus on a minimum viable offering (”MVO”) - what “Good” looks like to achieve our objectives, which should align closely with
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Quarterly Milestones & North Stars
for OCV companies:
  • Accelerate / streamline hiring activities for OCV companies
  • Build out networks of trusted vendors and partners to support content, finance, legal, and other critical activities that will help OCV companies to reach their milestones
Ideas for the next level, “Better”, offerings should be tracked and planned for delivery after we have created a solid platform for “Good”.
The “Best” or the ideal version of our service model should serve as a guiding post that ties to OCV’s long-term vision.