Greenhouse Guide
Create a job description
Establish the interview team and plan (stages and interviewer order)
Customize role-specific questions
Post the job to various job boards (for example, LinkedIn, Indeed, and Glassdoor) via the application tracking system
Setting up a new job
The Hiring Manager creates a job description and an interview plan using the Job Description Guide
Open a new Job in Greenhouse
Start In your Greenhouse Dashboard by selecting:
Add - then Create a Job
Start from a template job:
Note: below update office to be your company name from the dropdown menu
Hiring Team:
Who can see this job: Add your name and select permission: Job Admin: private
Job Kickoff:
Skip this step
Candidate Scorecard:
Complete as appropriate
Post Job:
Post to: Select your company name from the drop down menu
When hiring, a job description can make a difference in attracting the most qualified candidates!Here are ways to provide enough detail while keeping the description concise.
Logo
Be sure to include your company logo in the header section of the job description.
Job Title
Picking the right job title can bring the right candidates, as most candidates search job listings by the job title they want in their next opportunity.
Location
[Company Name] is a fully remote early stage startup that prefers employees located in the United States or contractors in other locations.
About the Company
Strong attention-grabbing opener for the candidate to understand your company. This is the section to showcase your company culture, mission, how the company operates, and goals.
Job Summary (About the Role/Team)
This section explains more about the team and how the role fits into it.
Responsibilities and Duties
Outlining the core responsibilities of the role: this explains duties that would be unique to the company and the team (for example: promoting events via social media for an Event Management role).Highlight the day-to-day activities: explain tasks the role might be expected do on a daily basis to ensure a meaningful impact on business operations.
Qualifications and Skills
List of hard and soft skills: be sure to list out the years of experience required for the role, education requirements (if applicable), and whether remote work experience is required, be sure to include that as part of this section.Keep the list concise: avoid lengthy descriptions as we don’t want to deter potential candidates from applying.
Benefits Example
Generous PTO
Flexible Hours
Medical, Dental, and Vision coverage (U.S. employees)
401(k) (U.S. employees, when available based on company size)
All-remote work environment with country-specific holidays
Parental leave
Compliance (include at the end of the description)
The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors, including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The company also reserves the right to amend or modify employee perks and benefits.At [company name], we operate in a transparent environment, with clear terms and open communication, guided by our public handbook. We celebrate and embrace differences as a strength and source of innovation. We dare to dream, dare to lead, and dare to change. We are resourceful, think creatively, and adapt quickly. We persevere, take challenges head-on, and do not bat an eye at the hard stuff.[Company Name] is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Publish to free boards:
Add/update a city and select to post if needed. Note: it is required to add a city.Complete the job opening.
After opening the job there are a few more steps from the Job Dashboard page:
From Job dashboard page Add Approvals:
on the Left panel select “Approvals” then “Add approval Step”Add yourself as an approver and select “3 of 3 approvers required”
From Job dashboard page publish the Job Post:
Toggle the status on and verify that you have selected the Your Company job board
Add a candidate
If a candidate applies directly for the job there will be a candidate record in Greenhouse.
If the candidate was sourced directly you can manually add a record Learn how Here
Managing candidates
Candidate Rejection email templates. When rejecting candidates in Greenhouse, there are 3 templates available depending on the situation:
Default Candidate Rejection: this is a generic rejection for applicants where we did not communicate with them directly. The message comes from a no reply email - you are welcome to switch it to your own email if you would like.
Rejecting Us: this message is used for candidates who withdraw from the process. The message will come from the person who sends it.
Rejection after an interview: this message is used for candidates that have had a conversation with one of us. This is a pretty basic message. If someone got deep in the process before being rejected I recommend personalizing the message a bit more than this generic template. This message comes from the person that sent it.
Rejection reasons
These are the reasons in Greenhouse to reject a candidate - selecting the appropriate reason for rejection will help us reengage candidates in the future and accurately report where our hiring activities can improve.
Lacking skill(s)/qualification(s) Duplicate Other Spam Headcount Filled
We rejected them We rejected them We rejected them We rejected them We rejected them
Rescinded offer
We rejected them
Did not meet Technical Qualifications
We rejected them
Did not meet leadership/managerial qualifications
We rejected them
Tracking in Another Requisition
We rejected them
Visa / Sponsorship needed
We rejected them
Withdrew: Scope of Work
They rejected us
Withdrew: Unresponsive
They rejected us
Withdrew: Comp expectations
They rejected us
Withdrew: Timing
They rejected us
Decline: Accepted another offer
They rejected us
Decline: Rejected offer
They rejected us
Job description guide
When hiring, a job description can make a difference in attracting the most qualified candidates!
Here are ways to provide enough detail while keeping the description concise.
Logo
Be sure to include your company logo in the header section of the job description.
Job Title
Picking the right job title can bring the right candidates, as most candidates search job listings by the job title they want in their next opportunity.
Location
[Company Name] is a fully remote early stage startup that prefers employees located in the United States or contractors in other locations.
About the Company
Strong attention-grabbing opener for the candidate to understand your company. This is the section to showcase your company culture, mission, how the company operates, and goals.
Job Summary (About the Role/Team)
This section explains more about the team and how the role fits into it.
Responsibilities and Duties
Outlining the core responsibilities of the role: this explains duties that would be unique to the company and the team (for example: promoting events via social media for an Event Management role).
Highlight the day-to-day activities: explain tasks the role might be expected do on a daily basis to ensure a meaningful impact on business operations.
Qualifications and Skills
List of hard and soft skills: be sure to list out the years of experience required for the role, education requirements (if applicable), and whether remote work experience is required, be sure to include that as part of this section.
Keep the list concise: avoid lengthy descriptions as we don’t want to deter potential candidates from applying.
Benefits Example
Generous PTO
Flexible Hours
Medical, Dental, and Vision coverage (U.S. employees)
401(k) (U.S. employees, when available based on company size)
All-remote work environment with country-specific holidays
Parental leave
Compliance (include at the end of the description)
The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors, including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The company also reserves the right to amend or modify employee perks and benefits.
At [company name], we operate in a transparent environment, with clear terms and open communication, guided by our public handbook. We celebrate and embrace differences as a strength and source of innovation. We dare to dream, dare to lead, and dare to change. We are resourceful, think creatively, and adapt quickly. We persevere, take challenges head-on, and do not bat an eye at the hard stuff.
[Company Name] is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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